LuckyLouis Casino Cookies Policy
At Lucky Louis Casino, we believe in full transparency about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them at LuckyLouis Casino, the choices you have, and how you can manage your cookie preferences. By continuing to browse our site, you agree to our use of cookies as described in this document. We encourage all players — whether you're visiting for the first time, completing your LuckyLouis login, or returning to explore our latest promotions — to read this policy carefully.
What Are Cookies?
Cookies are small text files stored on your device — desktop, tablet, or mobile — when you visit a website. At LuckyLouis, we use cookies and similar technologies to help our platform function correctly, improve your experience, and analyse how our services are used. Cookies cannot run programmes or deliver viruses to your device; they are simply a compact data file assigned to your browser that allows us to recognise you when you return to our platform.
Why We Use Cookies
Our Lucky Louis Casino platform uses cookies for several important purposes. Without certain cookies, key features of our site — such as the LuckyLouis login portal, game loading, and secure payment processing — would not function correctly. We also use cookies to personalise your experience, remember your preferences, and provide you with relevant promotions, including information about the LuckyLouis bonus offers available to you.
- To ensure the correct and secure functioning of our website and services
- To remember your login session and keep you securely signed in
- To store your language, currency (GBP), and game preferences
- To process your deposits and withdrawals safely
- To display relevant promotions, such as our welcome bonus and free spins offers
- To analyse traffic patterns and improve our platform performance
- To comply with our regulatory obligations under the UK Gambling Commission (UKGC account 39326)
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the LuckyLouis Casino website to operate. Without them, services such as secure account access, the LuckyLouis login process, and real-money gameplay cannot be provided. We do not require your consent to place these cookies, as they are necessary for the site to function. They are typically set in response to actions you take, such as logging in or filling out forms.
Performance and Analytics Cookies
At Lucky Louis, we use performance cookies to collect anonymous information about how visitors use our website. These cookies help us understand which pages are visited most frequently, how players navigate through our 4,000+ slot titles, and where any technical issues may arise. The information gathered by these cookies is aggregated and does not identify any individual user. We use this data to continuously improve our services for all players.
Functionality Cookies
Our LuckyLouis platform uses functionality cookies to remember choices you make when you visit our site. For example, we may store your preferred game category — whether that's slots, live casino, roulette, or blackjack — so that your next session feels personalised. These cookies may also remember whether you've acknowledged a notification or selected specific display settings on the Lucky Louis Casino app or desktop site.
Targeting and Advertising Cookies
We and our trusted third-party partners may use targeting cookies to deliver relevant advertising and promotional content. These cookies track your browsing activity across our site and may help us show you information about the LuckyLouis bonus code offers or free spins promotions that are most relevant to your interests. They also help us measure the effectiveness of our marketing campaigns. You may opt out of these cookies at any time using the cookie preference centre available on our website.
Third-Party Cookies
Some cookies placed on the LuckyLouis Casino website are set by third-party service providers we work with, including analytics platforms, game providers (such as Playtech, NetEnt, Play'n GO, and 100+ others), and payment processors. These third parties have their own privacy and cookies policies, and we recommend reviewing them independently. We do not control third-party cookies and are not responsible for how those parties use the data they collect.
Cookie Retention Periods
The length of time a cookie remains on your device depends on its type. Session cookies are temporary and expire when you close your browser — these are commonly used during your Lucky Louis Casino login and active gameplay sessions. Persistent cookies remain on your device for a set period, typically ranging from 30 days to 24 months, depending on their purpose. You can view and manage cookie expiry settings through your browser's privacy tools.
Managing Your Cookie Preferences
We respect your right to control how cookies are used on your device. At LuckyLouis, you can manage your cookie preferences in several ways:
- Cookie Preference Centre: Use our on-site tool to accept, reject, or customise which cookies we place on your device
- Browser Settings: Most browsers allow you to view, delete, and block cookies through their settings menu
- Third-Party Opt-Out Tools: You can opt out of interest-based advertising via the Digital Advertising Alliance (DAA) or similar industry opt-out platforms
- Mobile Settings: If you use the Lucky Louis Casino app on iOS or Android, your device settings allow you to manage app-level tracking permissions
Please note that disabling or deleting certain cookies may affect your ability to use some features of our platform. In particular, blocking strictly necessary cookies may prevent you from completing the LuckyLouis login process or accessing your account.
Cookies and Responsible Gambling
Our Lucky Louis Casino is operated by Skill On Net Ltd (Malta C50024) and holds a UK Gambling Commission licence (UKGC account 39326). We take responsible gambling seriously. Some of the cookies we use help us monitor player behaviour in order to support safer gambling practices, including enforcing deposit limits, self-exclusion settings, and session reminders. These cookies are considered strictly necessary for regulatory compliance and cannot be disabled.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or the services we provide at LuckyLouis Casino. When we make significant changes, we will notify you via a banner on our website or through your registered account. We encourage you to revisit this page periodically to stay informed about how we use cookies. Your continued use of our platform following any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Cookies Policy or about how Lucky Louis Casino handles your data, please don't hesitate to reach out to our support team. Our customer support is available 24/7 via live chat for registered users, and we're always happy to help. You can also contact us by phone or email. For broader data protection enquiries, please refer to our Privacy Policy available on the LuckyLouis Casino website.
Content updated: July 13, 2026