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LuckyLouis Terms and Conditions

Welcome to LuckyLouis, the online casino operated by Skill On Net Ltd (Malta company number C50024), licensed and regulated by the UK Gambling Commission under account number 39326. By accessing or using our platform at luckylouis.com, you agree to be bound by these Terms and Conditions in full. Please read this document carefully before registering, logging in, or placing any wager. If you do not accept these terms, you must not use our services.

1. About LuckyLouis Casino

At Lucky Louis, we operate a fully licensed online casino offering thousands of games, including 4,000+ video slots, 240+ live dealer titles, table games, progressive jackpots, video poker, roulette, and blackjack. Our LuckyLouis platform is available on desktop, mobile web, and via our dedicated iOS and Android app, ensuring you can enjoy our services anytime and anywhere. We serve players in the United Kingdom exclusively, and all transactions on our platform are conducted in GBP.

2. Eligibility and Registration

To register and use our LuckyLouis Casino services, you must meet the following requirements:

  • You must be at least 18 years of age.
  • You must be a resident of the United Kingdom.
  • You must not be located in or be a resident of a restricted jurisdiction, including the USA, Mexico, Italy, Australia, France, Greece, Portugal, or Singapore.
  • You must provide accurate, complete, and up-to-date information during registration.
  • You must not already hold an active account with our Lucky Louis platform.

We reserve the right to verify your identity at any time. Failure to provide satisfactory documentation may result in account suspension or closure. Creating an account using false information is a breach of our Lucky Louis Casino terms and may result in immediate termination of your account and forfeiture of any winnings.

3. Deposits and Withdrawals

3.1 Deposits

At LuckyLouis, we accept deposits via Visa, Mastercard, and other approved payment methods. The minimum deposit is GBP 10. All deposits must be made from a payment method registered in your own name. We do not accept third-party payments under any circumstances.

3.2 Withdrawals

Our Lucky Louis withdrawal process is subject to the following conditions:

  • The minimum withdrawal amount is approximately £10–£20, depending on the payment method used.
  • A monthly withdrawal cap of GBP 10,000 applies to all accounts.
  • A flat fee of GBP 5 will be charged if you withdraw without prior real-money play on your account.
  • E-wallet and PayPal withdrawals are typically processed within 1–3 business days.
  • We may request identity verification documents before processing any withdrawal request.

4. Bonuses and Promotions

We at LuckyLouis offer a range of promotional offers, including our welcome bonus consisting of 100 Free Spins on your first deposit. The following terms apply to all LuckyLouis bonus and promotional offers:

  • The minimum deposit to qualify for the welcome bonus is GBP 10.
  • Free spins are awarded on Big Bass Bonanza, with a spin value of GBP 0.10 each.
  • All bonus winnings are subject to a 10x wagering requirement on the bonus amount and free spin winnings, applicable to slots only.
  • Maximum bet during wagering is 10% of your free spin winnings or GBP 5, whichever is lower.
  • Free spins must be used before deposited funds are wagered; however, bonuses do not prevent withdrawal of your original deposit balance.
  • The welcome bonus is automatically credited and may be cancelled upon request.
  • This offer is available to first-time depositors only and may be claimed once every 72 hours across all SkillOnNet casinos.

Our LuckyLouis Casino also features ongoing daily promotions, a gamified loyalty points scheme, Daily Picks, and an exclusive VIP Lounge programme available by invitation only. We reserve the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any attempt to abuse our bonus system, including the use of a LuckyLouis bonus code or LuckyLouis coupon code in a fraudulent manner, will result in immediate account suspension.

5. Responsible Gambling

At Lucky Louis, we are committed to promoting safer gambling. We provide a range of responsible gambling tools, including deposit limits, loss limits, session time limits, self-exclusion, and reality checks. If you feel your gambling is becoming a problem, we strongly encourage you to make use of these tools or contact our support team immediately. We also collaborate with third-party organisations such as GamCare, BeGambleAware, and GamStop to ensure our players receive the help they need.

6. Restricted Activities

When using our LuckyLouis platform, you agree not to engage in any of the following activities:

  • Using automated software, bots, or scripts to interact with our games or platform.
  • Engaging in any form of collusion, cheating, or fraudulent activity.
  • Attempting to exploit technical errors or vulnerabilities in our games or systems.
  • Opening multiple accounts across our Lucky Louis Casino or sister sites operated by SkillOnNet.
  • Using our services for money laundering or any other illegal activity.

7. Intellectual Property

All content on our LuckyLouis Casino website, including logos, graphics, text, software, and game content, is owned by or licensed to Skill On Net Ltd. You may not reproduce, distribute, or commercially exploit any part of our platform without our prior written consent. Unauthorised use of our intellectual property constitutes a breach of these terms and may result in legal action.

8. Limitation of Liability

Our Lucky Louis services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the uninterrupted availability of our platform. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of data, loss of profits, or any technical interruptions.

9. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify registered users of any material changes via email or in-platform notification. Your continued use of our LuckyLouis Casino following any such changes constitutes your acceptance of the updated terms. We encourage you to revisit this page regularly to stay informed of any updates.

10. Contact Us

If you have any questions regarding these terms, our Lucky Louis team is available to assist you 24/7 via live chat (available to registered users), email, or phone. We are committed to resolving any queries promptly and ensuring your experience on our platform is safe, fair, and enjoyable.

Content updated: July 13, 2026